This course teaches healthcare and public service professionals how to communicate effectively with Limited English Proficient (LEP) clients. Participants can improve patient outcomes and reduce health disparities by learning to work with Interpreters and understanding language access.
Joana Tudela is a seasoned expert in language access and cultural competency in healthcare, with over twelve years of experience improving patient safety and outcomes for Latino, immigrant, and limited-English-proficient (LEP) communities. As the founder of Culturizing Access, Joana has helped healthcare organizations develop and implement comprehensive language services, ensuring compliance with regulations and improving provider-patient communication. She has worked with medical professionals across multiple specialities, providing training that bridges linguistic and cultural gaps, ultimately enhancing patient care.